Contact Us



We aim to be accessible, so you can contact us in a way that suits you best. We have a phone line, email or instant messaging service, so you contact us anyway you like.

Phone: 01224 26 36 46 (8pm-8am)*

Email: (We will reply within 48 hours.)

IM: Click the icon on the right-hand sidebar (Open 8pm to Midnight during COVID)

We aim to be open 7 days a weekCheck to see if we are open by checking the live chat icon on the right hand side of this webpage! Keep an eye on our Facebook page for notifications on opening nights at

*Phone lines are closed during COVID. We apologise for any inconvenience this may cause. IM and email services continue to operate between 8pm to Midnight.


If you would like to contact us about anything else, then check out the contact details for our general email, and social media sites below.  Remember that these channels are not anonymised.

Queries: or

Message us on social media:

Click on the icons to go directly to our Facebook, Instagram or Twitter page

FacebookTwitter Instagram


RGU: Nightline is open at night, because we aim is to be available when most other services are closed. During the day, university counselling services and less formal support works can be easier to reach. That said, it can still be nice to talk to someone anonymously in confidence during the day. Here are some available helplines that are available to you:

RGU Counselling Department:
Monday – Friday: 9.00am – 5.00pm
Phone: 01224 26 21 20

RGU: Union (Academic Advice / Hearings/ Appeals)
Available: Monday – Friday: 9.00am – 5.00pm
Phone: 01224 26 22 66

The Samaritans
for immediate confidential listening support
National Number: 08457 90 90 90

NHS 24:
Available: 24/7
Phone: 111