Our Policies

While we are experts at keeping confidentiality, we firmly believe that RGU: Nightline should be as transparent as possible.  Therefore we have uploaded our policies.  If you have any questions about any of the documentation here, please get in touch with one of our Nightline Chairs: NLCOORDINATOR@RGUUnion.co.uk

RGU Nightine Constitution

RGU Nightline Confidentiality Agreement

Confidentiality Policy

RGU Nightline Equal Opportunities Policy

 

Complaints, Comments and Feedback

RGU: Nightline commits to providing a high-quality service, and it is important to identify patterns where things go wrong so we can make changes accordingly.

If for whatever reason you are unsatisfied with our service or have anything you would like to tell us, please fill in our Complaint feedback form. You can send the form to our anonymous listening service at listening@rgu.nightline.ac.uk, or send it to our RGU: Nightline coordinator email (not anonymous) at nlcoordinator@rguunion.co.uk. We will endeavour to respond within 10 working days.